Privacy Policy

Luqapay.com (this ‘Website’) is administered by us, and therefore we are the ‘data controllers’ responsible for the processing and use of the information collected from users of this Website, in accordance with the Data Protection Act.

Please read this policy carefully as it, together with any documents referred to herein, sets out how we collect and use your personal information. You are deemed to agree to this policy by accessing the Website or any page forming a part of it. Should you have any questions about this policy, or should you not agree with it, do not hesitate to contact us.


We reserve the right to change this policy from time to time. Changes are effective from the time this page is updated. If you access the Website or any page contained therein after this page is updated, you will be considered to have accepted any changes made. It is recommended that you check this page from time to time to ensure that you are happy with any changes.


What information we collect?


You can use this website without giving us any information, however even if you are an anonymous visitor, we may still record:

  • The areas of the website that you visit, including the length of time you spend on different sections and pages, and information about which links you click on and when;
  • Information about your computer, such as which browser you are using, the type of connection you are using and your computer’s geographical location.
We do this by using cookies. For more information about what ‘cookies’ are and how we use them, please visit our ‘Cookie Policy’.

Once you ‘Sign Up’ for our services or for any information alerts through this Website, or if you provide us with any information about you, we will know who you are, and your activities on this website and information about your company may be recorded on our systems.

Once you are on our database, we may also record details of:

  • services you have subscribed for;
  • emails and other communications we have sent you and which you may have responded to;
  • links you may have followed in any of our marketing material.
If you contact us through the Website, we may store the details which you have provided us with and add you to our client/contact database.

You always have a right to contact us and amend the information we have about you, and you can also opt out of receiving communications from us.

Some of the information we can ask for on the Website may not be necessary information, but would help us improve our service to you.

What do we do with the information we collect?


The main reason we collect your information is to be able to provide you with this Website and our services. We also use your information for internal record keeping, product and services development, answering queries, doing market research, and marketing our products and services to you.

Direct Marketing

We may send you information about our products and services and other information we think you may find interesting using the contact details which you provide to us. You may instruct us not to send you such information.

We may also provide your details to third parties when this is required for supplying you with information about the products and services which we promote, and in order to provide you with such products and services.

If you do not wish for your information to be used for direct marketing, please contact us using the contact details provided at the beginning.

Email Marketing

We would also like to provide you with the information described above by email. If you are our customer, or if you previously requested information about our products and services, or if you provided us with your email address for another reason, we may send you such information by email.

However, we will respect your decision should you inform us that you would not like to receive such email communication, and we will also give you the opportunity, in every email communication we send you, to unsubscribe from our mailings, or to amend your contact details and preferences. You may also do this at any time by contacting us.

Who do we share your information with?

Your personal information will be shared with persons who are involved (‘involved persons’) in delivering the products and services which we promote. We may also collect information about you from such involved persons.
In addition, your information could also be shared with a potential purchaser of our business or the business of involved persons. In other cases, we may be required to share your personal information by law or because a competent authority asks us for it.

How to get copies of or amend the information we have collected

You may do so by emailing us. A small fee may be chargeable, as permitted by law.

Security

We are committed to ensuring that your information is secure. In order to prevent any unauthorized access or disclosure of your date we use commercially reasonably efforts to safeguard and secure the information we collect online.

Linking to other websites

Our Website or communications may contain links to websites that are not subject to our control. Once you have left our Website or communication, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You are therefore advised to be careful and read the privacy statement of every website.

LuqaPay

European headquarters:
Malta

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